How can managed IT services help your business?
If you have less than 50 people using IT in your business and are looking for a fixed cost technical support solution which can scale up and down then look no further than a managed service agreement from Westcom Networks. We have 18 years experience providing managed services to small & medium businesses, home based workers, hotels and schools. Any organisation which needs reliable IT services without the overhead of a dedicated person or team.
Westcom’s managed IT services sets itself apart from others with both the range of services offered and the structure of the support team which connects you to the right professional to get your issue resolved quickly and efficiently. First line support and system monitoring takes place from Westcom’s two main offices in Leeds, West Yorkshire and Trowbridge, Wiltshire. Second line engineers are based at the same locations with on-site teams using the offices as bases of operation. A technical account manager would be the primary point of contact between the customer and Westcom.
As part of the service we wrap up all your IT requirements, which may include technical support, anti-virus software, Office 365 and even telephony in a single monthly invoice on a per user per month basis. No expensive set-up / on-boarding fees or long term agreements.
We work with providers of any bespoke software or services which your business might currently use to provide you with a single point of contact.
Whilst the reason for moving to a managed service differs between customers, most tell us that their motivation was:
- Predictable monthly costs which scale with the business;
- Access to a wide skill set;
- Preventative maintenance and monitoring;
- Reassurance for IT security matters;
- Data back-up services.
Speak with Westcom for a you fixed cost quote to provide a cutting edge managed service agreement.
Steve Webber
Director
