Zorba Delicacies were conducting a large scale factory and warehouse automation project. This required a higher speed network infrastructure, Wi-Fi connectivity throughout, a new IP based telephone system and additional network capacity for new devices.
Westcom was approached as an existing IT partner to provide a proposal to create the foundation for the automation project to be successful.
The Edinburgh International Conference Centre (EICC) had outgrown its legacy hardware controller-based WLAN which supported a limited number of 802.11n wireless access points. With the need to support 802.11ac data rates, greater density of devices and the increasing demand for Wi-Fi access, the EICC required a highly scalable, reliable solution which could support its high profile events and its commitment to sustainability.
With Wi-Fi being the primary method of connectivity and events becoming more app driven, higher speed, higher density Wi-Fi was critical. As a facilitator for this, an upgrade to a 10Gbps core network upgrade took place with resilient fibre links to each remote cabinet.
Greater demands on the WiFi network used by members of the press, club staff and users of the extensive conferencing and banqueting facilities at St James’ Park required the club to carry out a full refresh of the WiFi network.
Having already supported the club for many years, Westcom Networks was approached to carry out a review of the requirements and carry out at install not only at the stadium but also at the training ground and academy.
Starting with a site survey, Westcom put together a full upgrade plan including the installation of 802.11ac access points across the stadium, not only to support the core football activities but also live music events, conferences and banqueting.
Shulmans previous phone system supported a mix of analogue, digital and IP lines, and was not even using basic facilities like voicemail and caller display.
The system also had numerous different handsets and was extremely unreliable, as IT Manager Ross MacIntyre explains:
“Every two or three weeks we’d have an issue that needed fixing, so it was a real pain. We were using a third party supplier for support, but even though we paid a maintenance fee they were always trying to sell us extra things to fix issues! Having all the different lines and handsets was also a concern, as every time someone moved we had to physically re-patch a phone in, so it was a bit of a nightmare. It was obvious that we needed to change as the functionality was severely lacking, and I knew from previous experience and from research that there was so much more we could get out of a new phone system.”