Case Studies

PDR Construction

Services provided

Wi-Fi Services
Microsoft 365
Telephony
IT Support
IT Security

The Challenge

As an expanding construction firm covering the whole of the UK, PDR require rapid resolution to IT issues for both personnel based at the head office in Hull plus at site offices all over the country.

The Westcom Solution

Westcom has been proud to have supported all PDR Constructions IT and telephony requirements for over 10 years.  During that time, we have overseen a full migration of all email and messaging from on-site Exchange Servers to Office 365 and a virtually paperless office with web based project management software.

Using both helpdesk and remote access technologies with site visits when necessary, Westcom have worked with PDR Construction over many years to provide an IT system which ‘just works’.  The increasing reliance on technology has meant that all site managers need access to smartphones and laptops in order to keep in touch with head office.  The use of Microsoft Office 365 has made this adoption relatively simple and friction-free.

A recent installation of an IP Cortex telephone system, freed the business from a costly digital phone system which was complex and expensive to manage and maintain with limited numbers of handsets which could be deployed. By moving to an IP based system, handsets can be placed virtually anywhere.  Moving on from that, a comprehensive video conferencing solution is in the process of being installed to keep PDR connected.

Craig Barnett

Senior Engineer

Conclusion

Having enjoyed such a long association with PDR Construction, Westcom has assisted on countless projects from the original installation of Microsoft Exchange to its retirement when Office 365 was deployed.  We recognise that IT has become more mission critical than ever before for the staff at PDR when it comes to working with their suppliers and customers and as such we work hard to ensure that no matter where they are, we keep them up and running.

Our other Case Studies

Read more about how we help small and large organisations.

Zorba Delicacies

Zorba Delicacies were conducting a large scale factory and warehouse automation project.  This required a higher speed network infrastructure, Wi-Fi connectivity throughout, a new IP based telephone system and additional network [...]

Read More

PDR Construction

As an expanding construction firm covering the whole of the UK, PDR require rapid resolution to IT issues for both personnel based at the head office in Hull plus at site offices all over the country. [...]

Read More

Shulmans

Shulmans previous phone system supported a mix of analogue, digital and IP lines, and was not even using basic facilities like voicemail and caller display. The system also had numerous different handsets and was extremely unrelia [...]

Read More

Ready to find your perfect solution?

Let's chat