Westcom Networks provides full telephone system functionality without the need to buy, support and run an on premise telephone system. If your business is working out how to better support home working on a longer term basis, then look no further than a secure, cost effective, hosted telephone system.
Who Needs Hosted Telephony?
- Hosted telephony, or ‘cloud telephony’ is ideal for the business who would sooner have predictable monthly costs rather than a capex heavy purchase of a phone system;
- Anyone looking to support home workers;
- The business with a number of remote offices or staff who is looking to reduce the burden of needing to manage and support a telephone system on each site;
- Start up businesses who need flexibility in terms of work location;
Flexibility
Moving your business to a cloud managed phone system provides you with the most flexible system possible, with full disaster recovery built in. You’ll get free calls between remote offices and home based staff, freedom from support contracts for on premise systems and the ability to place extensions at any internet connected location. Phone calls can even be made using your laptop or tablet with a headset attached.
Costs
Pricing starts from just £6 per user per month, or £10 per user per month with a call bundle meaning that most UK mobile and fixed line calls are included. Voicemail is included as standard and features like menu prompts (IVR’s) and call recording are available too. Westcom can provide telephone handsets, however very often existing IP telephone can be re-used which further reduces the cost of implementation.
Westcom Experience
Since 2015 Westcom has provided a hosted telephony solution for Inverclyde Leisure across all of their centres. Allowing for central management of calls coming into the organisation for bookings and enquiries, a hosted system reduced the running cost of having multiple phone systems under support and allows for the most flexible call handing. If one centre is closed for example, it’s trivial to re-route calls. All calls between centres are also free of charge.
